Express ProductsDesign Process
Research & Customer Focus
The cycle starts with our Research and Development team exploring new product ideas and investigating what the market needs. Our sales team provide background information and an insight into the challenges that our customers face. We also visit and speak to customers to see how we can help make life easier for them!
Developing a Concept & Design
With research and customer focus in mind, our design team set to work in our purpose built Innovation Centre developing concept ideas. All designs go through a number of concept visuals and feasibility discussions, accompanied by constant feedback from customers.
Model Sampling & Tooling
Once happy with the concept, a number of different models such as block, working and CAD are created. These models are presented and shown to our Sales team and customers. The CAD data is then checked for fit, function and manufacturability before being issued to a toolmaker ready for tooling production to commence.
Quality Testing
Our products go through a number of tests and procedures to ensure that they provide ongoing quality to our customers. Testing includes service, environmental, vandal and independent. Before approval they are then patented, design registered and CE marked where required.
Stocked & Launched
Our operations team make sure that all the necessary components are on the system and ordered to allow production to begin and the product to be stocked. All the relevant literature is then documented before being named, photographed and launched to our Sales team and then customers!
Continued Support
The Life Cycle of our products doesn't end with the product being launched. Both our Sales and Technical teams are on hand to provide any assistance and advice on any variants or spares that may be required.
