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As part of Glasdon's commitment to exceptional customer service, we invite customers to complete a Customer Satisfaction review.
We ask customers to rate our performance on a scale of 1-5: how we handled their initial inquiry, delivery performance, product quality, after sales service and overall satisfaction with the process.
Monday, September 12, 2016
Name: Miss M**** C***
1. Initial order satisfaction:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Our residents love the animal shape trash receptacles and would highly recommend them to other cities.
Sunday, September 11, 2016
Name: Mr C*** G***
1.Very cognizant of the products and responsive to my request, 2. Very Timely delivery, 3. What I expected, 4. I had misunderstood the website but you sales representative was helpful in fixing it, 5. Like the product, but do think it is a little pricy.
Thursday, September 8, 2016
Name: Ms G**** E****
Name: Ms L*** B***
1. I handled it all online, but it wasn't a problem. 2. The order shipped as stated. 3. Very satisfied--I love the pink battery recycling container! 4. Excellent follow-up and communication 5. I will order again when the need arises. 6. I received an email from someone immediately after I received my product. I was able to provide feedback on my order and a human actually responded! Crazy! That almost never happens. Thanks for the great product and customer service.
Wednesday, August 17, 2016
Name: Mrs K**** K****
4. After-sales service: N/A
Excellent service and product. I am in the process of ordering a couple more of these recycling bins.
Wednesday, August 10, 2016
Name: Mr T**** O****
Susanne was very helpful and professional to speak with
Tuesday, August 9, 2016
Name: Mr B**** M *****
Name: Mrs R***** H*****
We were really happy with the fact that the order came much faster than we thought it would. The City of Punta Gorda that we were working with are happy with the quality! You guys were great through the whole process. We are thinking about ordering 2 more. :)
Wednesday, July 6, 2016
Name: Mrs D**** R****
1. Very accommodating, quick response back to questions, 2. Shipped on time, 3. Client is happy, 4. I liked the communication with order status and shipment notifications through email, 5. Totally Satisfied, will be happy to recommend.
Name: Mr M**** M****
Thursday, June 9, 2016
Name: Mr F**** K****
Tuesday, May 10, 2016
Name: Mr G**** H****
1. Could not have been better, 2. Great. JD delivered it at exact time promised, 3. It looks really great, 5. Every dealing has been perfect. Product looks great, works great. Service is first rate.
Name: Mrs D**** S-B****
I am very pleased with the customer service I have received from Glasdon. After meeting with them briefly at a KAB conference regarding their product, they immediately followed-up and helped me to resolve the issue I was having. I took pictures and their engineers went to work. I was very pleased with their concern for me as customer. I was ordering through the KAB-Cigarette Litter Prevention Program and they provided a discount in addition to the great customer service. With their product and KAB's education we achieved an 80% reduction in cigarette litter in our Downtown area. I will be using Glasdon again. Thank you.
Friday, April 8, 2016
Name: Mr D**** V****
Our safety director liked the concept that your product provided for battery disposal. I passed along the contact information for Glasdon. I don't know if the cost of the products is a little rich for our blood. We Looked at other matching product for paper recycling and trash collection. as I said before, cost was big impact for not moving further with more purchases.
Thursday, April 7, 2016
Name: Mr J**** P****
Everyone at Glasdon, especially JD, was extremely helpful throughout the process of designing and ordering the life ring cabinets.
Name: Mrs M**** W****
Friday, March 4, 2016
Name: Mrs D**** A****
Very Helpful! I had realized I had ordered the wrong product after I pressed submit order and your representative was very helpful in correcting my error. Great service!!!!
Telephone: 1-855-USGLASDON (874-5273)
Office Hours: Weekdays 8.30am to 5pm EST
5200D Anthony Road, Sandston, VA 23150
© Glasdon, Inc. 2017. All rights reserved.
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